Adverse Event Reporting
Adverse Event Reporting
Your safety is our priority. Here's how to report any adverse reactions.
Report an Adverse Event to Pilly Labs
If you experience any unexpected or adverse reaction after using a Pilly Labs product, please contact us immediately:
- Email: info@pillylabs.com (subject line: "Adverse Event Report")
- Phone: (708) 697-9131
Please include:
- The product name and where you purchased it
- The lot number (printed on the product packaging), if available
- A description of the reaction or symptoms
- When the reaction occurred
- Any other supplements, medications, or relevant health conditions
Our Responsibility
Under the Dietary Supplement and Nonprescription Drug Consumer Protection Act (Public Law 109-462), dietary supplement manufacturers are required to report serious adverse events to the FDA within 15 business days of receiving the report. Pilly Labs takes this obligation seriously and maintains records of all adverse event reports as required by law.
Report Directly to the FDA
You also have the right to report adverse events directly to the U.S. Food and Drug Administration:
- Online: FDA Safety Reporting Portal (MedWatch)
- Phone: 1-800-FDA-1088
- Mail: FDA MedWatch, 5600 Fishers Lane, Rockville, MD 20857
Discontinue Use
If you experience any adverse reaction, discontinue use of the product immediately and consult your healthcare provider. Seek emergency medical attention if you experience severe symptoms such as difficulty breathing, swelling of the face or throat, or severe allergic reactions.
Pilly Labs LLC maintains adverse event records for a minimum of six years as required by federal law. All reports are treated confidentially and are used to ensure the ongoing safety of our products.